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Sustainability is an integral part of our corporate culture, as its practice represents an investment for the present and the future and contributes to promoting corporate ethics. We aim to create sustainable value for all stakeholders and a distinctive way of being and banking in our actions and relationships. According to Creval's values, we are committed to respecting the mission, pursuing the principles of sustainable development, enhancing our talents, safeguarding the environment, and supporting our communities.​


Respect for human rights is an integral part of business conduct based on fairness and integrity towards all categories of stakeholders. Our commitment to fighting any form of violation and protecting human rights is in line with the dictates of the Italian Constitution (Article 2), our Charter of Values and the current Creval Code of Conduct. During 2019 and in the initial months of 2020 we modified the Group Credit Policies and the Procurement Manual by adding specific sustainability requirements to be verified in the two areas. These changes are reported in the section “Sustainability in internal processes and in communities” of our NFS 2019 with reference to the introductory chapter, the weapons and tobacco sectors, and suppliers. The material topic of human rights, which concerns the protection of the dignity and fundamental freedoms of individuals, is applicable across various areas:

• Human Resources - profiles related to personnel management, workers’ health and safety, freedom of union membership and collective bargaining, balance of professional and personal time, safeguarding of social security through supplementary plans, complaint management system, non-discrimination, non-exploitation, equal opportunities and fair pay, as well as respect for diversity;
• commercial - in particular, anti-robbery, privacy of personal and sensitive data, credit policies (controversial sectors), anti-crisis measures and agreements supporting local economies;
• corruption - internal whistleblowing system;
• suppliers - through selection criteria that consider ethical, social and environmental areas;
• environment - with reference to the responsible use of resources, quality of life and the well-being of future generations.

The Group operates in compliance with the governing laws and regulations on human rights.